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Service Engineering Specialist - Electrical Motors (Electrical/ Mechanical Engineering)

Department: Service
Location: Duluth, GA

WEG Electric has a great opportunity for a Service Engineering Specialist (Electrical Motors) to join our Service Department in our Duluth, GA office to provide technical support for our Electric Motors product line. This role will resolve long-term and escalated technical calls and emails dealing with post-sales troubleshooting, warranty claims and technical issues. Additional responsibilities involves communicating issues with internal customers (Quality, Engineering, Sales), analyzing warranty claims data and determine its accuracy, issuing credits and working with the factories in Brazil and Mexico. This role will also arrange third party assistance for customers, if needed. 

The ideal candidate will have an Associate Degree in Electrical or Mechanical Engineering or equivalent and 2-3 years of related experience; an equivalent combination of education and experience is acceptable. Must be customer service oriented and have a working knowledge of electric motors as well as the ability to read and interpret technical drawings and information. Prior SAP experience is a plus. Requires strong and effective verbal and written communication skills, organizational skills and the ability to manage multiple tasks while meeting deadlines. Must be a team player, demonstrate effective problem solving skills and display strong attention to detail. May require occasional travel (25%) and overtime.

We offer a pleasant work environment, competitive compensation and benefits package. 

To Apply: All candidates must submit an updated resume and complete our application in order to be considered for this position.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status 

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